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Radical Redesign or Incremental Change? nngroup.com/articles/radical-inc… via @nngroup

Gerry McGovern

@gerrymcgovern

Involved in web customer experience since 1994. Weekly newsletter gerrymcgovern.com/new-thinking/ Part of rock group @yellingbones

Ireland
customercarewords.com/
twitter.com/gerrymcgovern
Joined September 21, 2008