I’m still flabbergasted at how many orgs require you to be in an office every day and then you sit there with headphones on not speaking.

Content management is not a technical problem, it’s a people problem. And a content problem.

I’m not sure we can create great web experiences by designing the bits first and hoping they all come together and work beautifully.

So, Valentine’s Day. If you need today as an excuse to tell someone you love them, you’re doing it all wrong.