@WordCampLanc @bethsoderberg @JosephHHoward @leedrozak @TaraClaeys @charlie3 “Kept trying to appease a client who was taking advantage. Called person who referred them and told them in an honest conversation to work out differences” @leedrozak

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@WordCampLanc @bethsoderberg @JosephHHoward @leedrozak @TaraClaeys @charlie3 “Was too positive when times weren’t as positive. Having my teams back is being honest and helping them be their best selves” @JosephHHoward

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@WordCampLanc @bethsoderberg @JosephHHoward @leedrozak @TaraClaeys @charlie3 “Email is a todo list that anyone can control out of order.” @JosephHHoward

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@WordCampLanc @bethsoderberg @JosephHHoward @leedrozak @TaraClaeys @charlie3 boomeranggmail.com/ is something used by all of the panelists. Can pause email from coming in unless during certain hours.

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@WordCampLanc @bethsoderberg @JosephHHoward @leedrozak @TaraClaeys @charlie3 “Look for red flags (personality, language) and trust your gut when taking on new clients. If it takes me more than 30 minutes to write an email than I stop and call them. Email is wonderful and terrible at the same time.” @TaraClaeys

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@WordCampLanc @bethsoderberg @JosephHHoward @leedrozak @TaraClaeys @charlie3 “While in labor I called a client to tell him I was having a baby because he didn’t know. Being honest and being human resulted in only 1 lost client. Hiding behind pleasantries would make me appear less reliable.” @bethsoderberg

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@WordCampLanc @bethsoderberg @JosephHHoward @leedrozak @TaraClaeys @charlie3 Tell us about a difficult challenge that became a teachable moment:

“Was easy to work all the time before having a child. Radical transparency helps for difficult unplanned circumstances.” @bethsoderberg

@WordCampLanc @bethsoderberg @JosephHHoward @leedrozak @TaraClaeys @charlie3 “No kids here. I also love to wake up, start working, and plow into what I love to do. I work when work needs to get done. I feel like every day is like Saturday. My business is my hobby. It’s perfect for this time in my life.” @JosephHHoward

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@WordCampLanc @bethsoderberg @JosephHHoward @leedrozak @TaraClaeys @charlie3 “Felt guilty when teenagers would always see me working or on my laptop. Then I got over it. Because it is something I love to do. When I want to stop, I do.” @TaraClaeys

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@WordCampLanc @bethsoderberg @JosephHHoward @leedrozak @TaraClaeys @charlie3 “Part of it is training clients. My clients know not to call me unless it is an emergency. And if they call me and its not I get mad at them.” @bethsoderberg

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@WordCampLanc @bethsoderberg @JosephHHoward @leedrozak @TaraClaeys @charlie3 “Morning is for organizing things and learning new things. Occasionally I work late at night if it is crunch time.” @bethsoderberg

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@WordCampLanc @bethsoderberg @JosephHHoward @leedrozak @TaraClaeys @charlie3 “I make it look like I work normal hours but don’t. I make sure my small baby doesn’t see me with my laptop. When the baby sitters are there it is go time.” @bethsoderberg

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@WordCampLanc @bethsoderberg @JosephHHoward @leedrozak @TaraClaeys @charlie3 “First thing in the morning, end of day in the evening are the best time to work. I can’t do anything between 12:30 and 2pm so I don’t.” @leedrozak

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@WordCampLanc @bethsoderberg @JosephHHoward @leedrozak @TaraClaeys @charlie3 How do you set boundaries so you don’t lose your mind but keep clients happy?

“When I started I didn’t have boundaries. Impeded on family time. Now I set boundaries that no one crosses. No work after 2pm on Fridays. Its ok to take breaks. ” @leedrozak

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@WordCampLanc @bethsoderberg @JosephHHoward @leedrozak @TaraClaeys @charlie3 “The way our business structure is in USA is not supportive of parents. I work at weird time. I use boomerang for GMail so my clients don’t know I send emails at midnight” @bethsoderberg

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@WordCampLanc @bethsoderberg @JosephHHoward @leedrozak @TaraClaeys @charlie3 “always got in trouble for being too motivated. Always got scolded for moving out of my defined role. I’m motivated by experimenting and being able try different things. Freedom of choosing my own schedule.”

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@WordCampLanc @bethsoderberg @JosephHHoward @leedrozak @TaraClaeys @charlie3 Each business is different, success is different for everyone. Some like money, some like freedom to travel or spend time with family. @leedrozak

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@WordCampLanc @bethsoderberg @JosephHHoward @leedrozak @TaraClaeys @charlie3 Working for yourself requires a personality where you can motivate yourself. @TaraClaeys

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@WordCampLanc @bethsoderberg @JosephHHoward @leedrozak @TaraClaeys @charlie3 “The WordPress community, there is nothing else like it. Sort of competitive nature, seeing what other people are doing helps me stay motivated. So open and sharing and giving back.” @TaraClaeys

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@WordCampLanc @bethsoderberg @JosephHHoward @leedrozak @TaraClaeys @charlie3 “Thought I wasn’t going to like managing people, leading leaders, making bigger things happen than he could do on his own. Might not be for everyone.” @JosephHHoward

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